Privacy Policy for Audit Requests

This policy explains how Torivexalune manages, secures, and uses personal data related to audit and consultation requests. The policy aligns with South African Protection of Personal Information Act (POPIA) and other applicable laws.

Information We Collect

We collect only the information essential for providing technical SEO audits and related services.

  • Contact details, such as your name, email, and phone number, provided in forms or communications.
  • Technical information sent during audits, including site URLs and platform access credentials, as needed for assessment.
  • Interaction data, such as submitted support requests, emails, or feedback, including time and method of inquiry.
  • Usage and analytics data, collected via cookies, for performance tracking and security monitoring purposes.

How We Use Your Data

Data is used solely to operate, deliver, and improve the technical SEO audit service.

  • Respond to inquiries and deliver audit, health check, or support services as requested.
  • Manage communications, clarifications, or follow-up during audit delivery and implementation guidance.
  • Secure platform access, maintain operational security, and perform internal audits of service delivery.
  • Conduct anonymized performance analysis to optimize audit processes and site navigation.

Legal Basis for Processing

Processing is based on legitimate interests and user consent, as required by law.

We process your information to fulfill service delivery requirements or with your expressed consent. Data used for audit execution or reporting is handled in compliance with POPIA and GDPR principles.

Data Sharing

Your information will never be sold. Third-party sharing is strictly limited to operational necessity.

  • To technical auditors, implementation partners, or IT staff only as required for diagnostic or support activities, and strictly under confidentiality agreements.
  • To legal authorities if required by law or explicit legal request, in accordance with jurisdiction.
  • To technology platforms or analytic tools, solely for service delivery, and only if those providers comply with POPIA or equivalent standards.

Data Security

All audit-related data is stored securely with access restricted to certified personnel involved in your engagement. Systems are monitored for unauthorized access, and data is retained only as long as necessary to deliver or support the requested service. Security protocols are regularly reviewed for compliance with South African regulations.

Your Rights

You are entitled to review, correct, update, or request deletion of your personal information.

  • Request access to or a copy of your information.
  • Correct mistakes or request updates to your information.
  • Request deletion or restriction of data processing where legally permitted.
  • Withdraw consent for data processing where processing is consent-based.

Cookie Use

Cookies are used to improve navigation, monitor analytics, enable essential functions, and protect audit request integrity. Usage is limited and aligns with our cookie policy.

Cookie Policy Cookie Policy

Contact

Contact us for questions or to exercise your privacy rights. All inquiries are managed within South African business hours.

Email: content@torivexalune.world

Phone: +27224636408

Address: 2 Ncondo Place, Umhlanga, Durban 4320 South Africa

Policy Changes

Updates will be posted on this page. Continued use after changes is agreement to the amended terms.

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